Cross Electric Privacy Policy

Cross Electric (“us”, “we”, or “our”) operates the Cross Electric website (the “Website”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website.

We use your data to provide and improve our Website and company services. By using our Website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email Address
First Name and Last Name
Phone Number
Address, City, State, Province, ZIP/Postal Code
Cookies and Usage Data

Usage Data

We may also collect information on how our Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track activity on our Website and hold certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies may also include beacons, tags, and scripts used to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we may use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Cross Electric uses the collected data for various purposes, including:

To provide and maintain the Website
To notify you about changes to our Website
To allow you to participate in interactive features of our Website when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve our Website
To monitor the usage of our Website
To detect, prevent, and address technical issues

Lead Forms

When you submit your information through a Cross Electric lead or contact form, we may use the information you provide to respond to your inquiry, schedule services, provide estimates, communicate regarding appointments, and provide information about our services.

We will not sell or share your personal information with third parties for their own marketing purposes without your consent.

If you provide a mobile phone number, you may receive text messages related to your inquiry, appointments, services, or other communications from Cross Electric. Message and data rates may apply. Message frequency may vary. You may opt out of SMS communications at any time by replying “STOP” to a message.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

Legal Requirements

Cross Electric may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Cross Electric
Prevent or investigate possible wrongdoing in connection with our Website or company services
Protect the personal safety of users of our Website or the public
Protect against legal liability

Security of Data

The security of your data is important to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Website (“Service Providers”), provide the Website on our behalf, perform Website-related services, or assist us in analyzing how our Website is used.

These third parties may have access to your Personal Data only as necessary to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Website.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports Website traffic. Google uses the data collected to track and monitor the use of our Website. This data may be shared with other Google services. Google may use the collected data to contextualize and personalize advertisements within its advertising network.

You can opt out of having your activity on the Website made available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information on Google’s privacy practices, please visit the Google Privacy & Terms web page:

https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website.

We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.